Understanding Team Dynamics and Emotional Intelligence in Veterinary Professionals Extended DISC Certified Coach, Lucy Smith, joins Julie South and Tania Bruce on how to recognise the four different stages teams go through. Julie South starts off the episode by addressing common concerns she encounters from vets and nurses regarding dissatisfaction with their [...]
Workplace Harmony - Understanding Different Personality Types Extended DISC Certified Coach, Lucy Smith, joins Julie South and Tania Bruce on how to recognise the four different personality types in your Veterinary Clinic. Lucy Smith, an extended disc certified practitioner who works with teams throughout New Zealand. Lucy asks questions like what if [...]
How to Cultivate Empathy and Foster Forgiveness in Challenging Situations After receiving numerous messages from our listeners expressing gratitude for the series, we address a common question: how do you forgive when you're truly struggling and don't know where to start? Many of our veterinary professionals have shared their challenges in empathising [...]
Understanding Collective Forgiveness: A Journey of Healing and Reconciliation Understanding Collective Forgiveness - Introduction: Today Julie South explores the topic of collective forgiveness (vs personal forgiveness) in the context of workforces and employees. She looks at the dynamics of forgiveness at the country, group, and organisational levels, drawing inspiration from [...]
