Understanding Team Dynamics and Emotional Intelligence in Veterinary Professionals
Extended DISC Certified Coach, Lucy Smith, joins Julie South and Tania Bruce on how to recognise the four different stages teams go through.
Julie South starts off the episode by addressing common concerns she encounters from vets and nurses regarding dissatisfaction with their current situations, often linked to questions about pay.
By asking open-ended questions, Julie and her guests agree there are deeper reasons behind the desire to leave, such as relocation, family commitments, or changes in schooling for children. They stress the need to truly understand what needs to change for individuals to stay and offer support, including the valuable insights from guest, Lucy.
The discussion also delves into how the arrival of a new team member impacts the entire dynamic and the four stages of team development.
Understanding the unique experiences and upbringing of different personality profiles is also examined, emphasising the importance of relying on detailed information rather than purely online summaries.
The episode takes an introspective turn as Lucy discusses her own struggles with learned behaviours, such as procrastination and excessive information gathering. She acknowledges the impact these behaviours have had on missed opportunities and highlights the need to recognise when certain behaviours hinder personal growth and development.
As always, the Vet Staff Podcast aims to provide veterinary professionals with tools and strategies for leading less stressful and more fulfilling lives.
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Questions this podcast answers:
What are the four stages of team development?
Do you think it’s important for team members to have high emotional intelligence (EQ)?
How can developing EQ improve team dynamics and overall productivity?
How do you navigate the challenges of retaining and supporting team members who may consider leaving the veterinary profession due to personal reasons?
What strategies can be implemented to address their concerns and create a more fulfilling work environment?
What happens to a team – how does it morph – when a key person leaves? How are team dynamics and relationships affected within the team? How do teams go about rebuilding and reforming relationships?
How can understanding people’s behavioural styles help identify and address their stress behaviours? What strategies can be implemented to support team members during times of stress?
How can effective language use and communication improve team dynamics and collaboration?
